About Us

The Hospital Hospitality House of Southwest Michigan opened its South Street doors in 1985 as a vision of the Junior League of Kalamazoo in partnership with Borgess Medical Center and Bronson Methodist Hospital. In 2017, with the support of the Home Builders Association of Western Michigan, we opened our second location on Henson Avenue near Ascension Borgess Hospital. In 2019, we opened the Burdick Street House near Bronson Methodist Hospital that replaced the original South Street Home. Now both Houses are ADA accessible and closer to Kalamazoo’s two major health care campuses so guests can be closer to their loved ones. We are a proud member of the Healthcare Hospitality Network.


What We Do

We make it easier for families to support their loved one receiving medical care by providing a homelike, comforting place to stay. The House is open 365 days a year, 24 hours a day. We serve over 1,200 guests annually from all Michigan counties, all 50 states and many foreign countries. Each House also offers kitchen and laundry facilities, family visiting areas and a relaxing patio and garden areas.


Why We Exist

Every day, out-of-town patients come to Kalamazoo for medical care. As a result, families of patients find themselves without an affordable place to stay for the long period of time their loved one is in the hospital. The House meets this need by providing no-cost accommodations to caregivers and to patients receiving intensive outpatient care. By removing the financial barrier, families can be involved in the patient’s day-to-day care. This promotes healing, better aftercare and provides greater peace of mind for the patient.


How We Do It 

As a non-profit, the House is funded solely through the generosity of the community. Donations are received from individuals, community organizations and our hospital partners, in addition to foundations and grants.


More Information

Please visit our FAQs or Contact Us with any questions you might have. If you would like to support the House, please visit our Donate and Wish List pages.