The Hospital Hospitality House of Southwest Michigan opened its South Street doors in 1985 as a vision of the Junior League of Kalamazoo in partnership with Borgess and Bronson hospitals. The original South Street House was replaced by two newly-constructed, convenient and accessible facilities—Hospital Hospitality House-Henson Avenue (near Ascension Borgess Hospital) and Hospital Hospitality House-Burdick Street (near Bronson Methodist Hospital). We are a proud member of the Healthcare Hospitality Network.

What We Do

We make it easier for families to support their loved one receiving medical care by providing a homelike, comforting place to stay. 

Both locations are open 365 days a year, 24 hours a day, providing guests with sleeping rooms (with private bath), kitchen and laundry facilities, family gathering spaces, children’s play areas, relaxing patio and garden, and on-site or nearby parking. The Houses are ADA compliant with barrier-free access. We serve over 1,300 guests annually. 70% hail from southwest Michigan, but guests have come from all 50 states and many foreign countries.

Why We Exist

Every day patients come to Kalamazoo for emergency medical care, critical medical care and scheduled procedures. The last thing family members should need to worry about is finding a place to stay. The House meets this need by providing accommodations to caregivers, and to patients receiving extended outpatient care, at no charge (guests are asked to consider a donation). With a lesser financial burden, families can focus on the patient’s care.

Research has demonstrated that family engagement provides for:

  • Better care
  • Safer care
  • Better outcomes
  • Better aftercare

We know that family support promotes healing and provides greater peace of mind for the patient and family.

How We Do It

Hospital Hospitality House is an independent non-profit organization—not owned by the hospitals. We are funded solely by generous cash and in-kind donations from our community (civic groups, businesses, corporations, foundations, grants, churches), the hospitals, and individuals, including grateful guests.

Year in Review

We hold ourselves accountable for the trust our donors and hospital partners put in us. We document our progress annually.

Our Staff

The Hospital Hospitality House is staffed 24 hours a day, seven days a week. There is always someone at the House to answer questions and meet the needs of our guests. 

Sherry
Kuzma

Interim Executive Director

Joe Winters

Joe
Winters

Fund Development Director

Andrew
Bryant

Executive Assistant

Michelle
Rasmussen

Operations Coordinator

Julie Scnooberger Final

Julie Schnooberger

Guest Support Staff

Aubree-Rasmussen-e1533661429359

Aubree Rasmussen

Guest Support Staff

DeVonte Fraser

Devonte
Fraser

Guest Support Staff

Jane Liz Smith

liz
scott

Guest Support Staff

Ronda Wakild Final

Ronda
Wakild

Guest Support Staff

Keri's Pic

Keri
Bullis

Guest Support Staff

Coming Soon

vanessa
sauer

Guest Support Staff

Coming Soon

consuelo
johnson

Guest Support Staff

Our Board

The board of directors is the governing body comprised of a diverse group of individuals from southwest Michigan who have a sincere interest in carrying out the mission of the Hospital Hospitality House. Individuals who sit on the board typically commit to a three-year term, are responsible for steering the organization towards a sustainable future by adopting sound, ethical, and legal governance and financial management policies, as well as making sure the nonprofit has adequate resources to advance its mission.

Lucinda M.
Stinson

President
Lending Hands of Michigan, Inc.

Brian
crissman

Vice President/
Past President
The Christman Company

Carol
Patridge

Treasurer
Yeo & Yeo

Donna
Moyer

Secretary
Bronson Children's Hospital

kARA
BEER

Committee Chair
Battle Creek Area Chamber of Commerce

Allan
Hoffman

Committee Chair
First National Bank of Michigan

Sue
Kolanowski

Committee Chair
Ascension Borgess Hospital

tom
comes

Member at Large
C Marketing LLC

dr. karen
garcia

Member at Large
Bronson Healthcare

Denise
King

Member at Large
Hospice Care of SW Michigan

laurel
palmer

Member at Large
Kalamazoo College

Nick
White

Member at Large
MedxcelFM/Ascension Borgess Hospital

brad
whittle

Member at Large
Blue Cross Blue Shield of Michigan

anne
witherspoon

Member at Large
West Michigan Cancer Center

Our Partners

Ascension Borgess Hospital
1521 Gull Rd.
Kalamazoo, MI 49048
(269) 226-7000

Bronson Methodist Hospital
601 John St.
Kalamazoo, MI 49007
(269) 341-7654

West Michigan Cancer Center
200 N. Park St.
Kalamazoo, MI 49007
(269) 382-2500