The Hospital Hospitality House of Southwest Michigan opened its South Street doors in 1985 as a vision of the Junior League of Kalamazoo in partnership with Borgess and Bronson hospitals. The original South Street House was replaced by two newly-constructed, convenient and accessible facilities—Hospital Hospitality House-Henson Avenue (near Ascension Borgess Hospital) and Hospital Hospitality House-Burdick Street (near Bronson Methodist Hospital). We are a proud member of the Healthcare Hospitality Network.

What We Do

We make it easier for families to support their loved one receiving medical care by providing a homelike, comforting place to stay. 

Both locations are open 365 days a year, 24 hours a day, providing guests with sleeping rooms (with private bath), kitchen and laundry facilities, family gathering spaces, children’s play areas, relaxing patio and garden, and on-site or nearby parking. The Houses are ADA compliant with barrier-free access. We serve over 1,300 guests annually. 70% hail from southwest Michigan, but guests have come from all 50 states and many foreign countries.

Why We Exist

Every day patients come to Kalamazoo for emergency medical care, critical medical care and scheduled procedures. The last thing family members should need to worry about is finding a place to stay. The House meets this need by providing accommodations to caregivers, and to patients receiving extended outpatient care, at no charge (guests are asked to consider a donation). With a lesser financial burden, families can focus on the patient’s care.

Research has demonstrated that family engagement provides for:

  • Better care
  • Safer care
  • Better outcomes
  • Better aftercare

We know that family support promotes healing and provides greater peace of mind for the patient and family.

How We Do It

Hospital Hospitality House is an independent non-profit organization—not owned by the hospitals. We are funded solely by generous cash and in-kind donations from our community (civic groups, businesses, corporations, foundations, grants, churches), the hospitals, and individuals, including grateful guests.

Year in Review

We hold ourselves accountable for the trust our donors and hospital partners put in us. We document our progress annually.

Our Staff

The Hospital Hospitality House is staffed 24 hours a day, seven days a week. There is always someone at the House to answer questions and meet the needs of our guests. 

Sherry
Kuzma

Interim Executive Director

Dan Photo

Daniel
Baker

Executive Assistant

Michelle
Rasmussen

Operations Coordinator

Aubree-Rasmussen-e1533661429359

Aubree
Hayes

Guest Support Staff

DeVonte Fraser

Devonte
Fraser

Guest Support Staff

Jane Liz Smith

Jane 'Liz'
Scott

Guest Support Staff

Consuelo (small)

Consuelo
Johnson

Guest Support Staff

Coming Soon

sabrina
bazile

Guest Support Staff

Jessica Blanchard

jessica
blanchard

Guest Support Staff

Our Board

The board of directors is the governing body comprised of a diverse group of individuals from southwest Michigan who have a sincere interest in carrying out the mission of the Hospital Hospitality House. Individuals who sit on the board typically commit to a three-year term, are responsible for steering the organization towards a sustainable future by adopting sound, ethical, and legal governance and financial management policies, as well as making sure the nonprofit has adequate resources to advance its mission.

Lucinda M.
Stinson

President
Lending Hands of Michigan, Inc.

Nick
White

Vice President
MedxcelFM/Ascension Borgess Hospital

Carol
Patridge

Treasurer
Committee Chair
Yeo & Yeo

Donna
Moyer

Secretary
Bronson Children's Hospital

kARA
BEER

Committee Chair
Battle Creek Area Chamber of Commerce

Sue
Kolanowski

Committee Chair
Ascension Borgess Hospital

Brian
crissman

Member at Large
The Christman Company

carie
faul

Member at Large
AMS

aaron
hilliard

Member at Large
KVCC

Denise
King

Member at Large
Centrica Care Navigators

denise
krum

Member at Large
Bronson Methodist Hospital

Barbara
Mulder

Member at Large
Ascension Borgess Hospital

allison
wisser

Member at Large

anne
witherspoon

Member at Large
West Michigan Cancer Center

Our Partners

Ascension Borgess Hospital
1521 Gull Rd.
Kalamazoo, MI 49048
(269) 226-7000

Bronson Methodist Hospital
601 John St.
Kalamazoo, MI 49007
(269) 341-7654

West Michigan Cancer Center
200 N. Park St.
Kalamazoo, MI 49007
(269) 382-2500